Can I bring my pet to the Wild West Arena?
Pets are not allowed in the Wild West Arena. Please do not bring them onto the premises or leave them in your car. Even with the windows open, it [...]
Am I allowed to bring a bag or stadium seat to the Wild West Arena?
One clear bag is allowed per guest. Traditional stadium seats with backs are not allowed. Fabric only seat cushions 16" or less in width are allowed. See Wild West [...]
How do I change my mailing or email address?
You can change your contact information by emailing us with a receipt or picture of the ticket and the new information.
I purchased tickets through a third party site like Ticketmaster, Stubhub or VividSeats. Are my tickets good?
For 2024 concert dates, we can only look up and validate tickets purchased through ETix. All other purchasing portals are considered third party and we cannot guarantee them.
I can’t find my email confirmation. What do I do next?
Contact the ticket office by email or call 308-532-7939. We can look up your order and re-send the confirmation.
I now have two sets of tickets. What do I do?
There is a very high potential for this to happen as we navigate delivering tickets purchased for the 2024 concert dates. It will be best to keep one set [...]
When will I receive my concert tickets?
Print at Home tickets will be emailed 30 days prior to the performance date. If you selected for your 2024 tickets to be mailed, we will first try to [...]